Exchanges and Refunds

Color rings will be refunded within 7 business days upon receipt. They must arrive in as new condition. A full refund of $25.00 will be applied to your credit card.

Merchandise being refunded/exchanged must be reported within 14 days from receipt of goods. Only merchandise meeting the following criteria can be exchanged or refunded;

1. Merchandise must be in its original box or poly bag. If you have tried on or worn the hairpiece we cannot exchange/refund the hairpiece.
2. Merchandise must have its original tag attached and hair net intact.
3. Merchandise must be unused and not altered (brushed, combed, or picked) in any way. Please look at the color to determine a match with the hairpiece securely in the plastic bag.

Exchanges/refunds will not be accepted unless pre-authorized by Girly Curls. Upon approval, your exchange/refund must include the following:

1. Your order number must be prominently marked on/in your returned package/box(es).
2. The original invoice must accompany the exchange.
3. Return freight is prepaid by the customer. Original freight is not reimbursable.
4. We encourage the customer to use a shipping method that includes a tracking number or we will supply you with a return label that will be deducted once the merchandise has been returned.

Merchandise not meeting the above criteria will be refused. Girly Curls will not accept exchanges/refunds more than 30 days from the date of the original invoice.

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About Us

We are a woman owned business with a love for helping our customers find the perfect ponytail hairpieces to meet their needs. We pride ourselves wi...

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